How are we doing? 

UCHRA Public Transportation realizes that one size does not fit all when it comes to the ride that you need. Our diverse array of services, including bus routes, door-to-door, and customized trip services, help ensure that we get you where you need to go.

Click here to take a short survey about our transportation services.

Need to schedule a trip or have questions about UCHRA Public Transportation? Call 833-UC TRIPS

  • Para asistencia en español por favor llame 833-UC TRIPS (For assistance in any other language please call your local office and we will contact Avaza Language Services for translation.)
  • For brochures in large print please contact
  • For TDD/TTY (Telecommunication device for the deaf) support, please call: 1-800-848-0298
  • Send an email to or call 1-833-828-7477 for complaints or

    reasonable modification of your trip.

Employment Opportunities

  • Click here for current job openings and employment contact information.

Accessible Formats

  • Information and communications concerning UCHRA’s Public Transportation services are available in alternative accessible formats, upon request. To initiate such a request, please contact or call 1-833-828-7477.

Give us a call!

Call 833 UC-TRIPS (833-828-7477) to schedule your next trip.

Service hours: 6 a.m. – 6 p.m. CST

Office hours: 8 a.m. – 4:30 p.m. CST

General Public Complaint/Grievance

Passenger Reasonable Modification Request

Title VI Complaint/Grievance

Submit Completed Forms and Modifications Requests Here:
UCHRA Public Transportation
Attn: Customer Service
580 S. Jefferson Ave., Ste. B;
Cookeville, TN 38501-4010

Click here to view our Policies and Procedures.

UCHRA Public Transportation strives to provide the best possible experience to our customers. If you have had a great experience, we would love to know. Click here to share your story!

We realize, however, that sometimes we may miss the mark and not live up to your expectations. Our complaint/grievance forms can be found below as well. Grievances are separated into two categories: General Public and Title VI. Title VI complaints focus specifically on discrimination on the basis of race, color, and national origin. These forms may be completed online or printed and mailed to our office.

In making our services accessible to all, we want to ensure that there are reasonable modifications for disabilities. If you have a request for reasonable modifications, it may be completed from this web page or printed and mailed to our office.