UCHRA Public Transportation Services
UCHRA Public Transportation realizes that one size does not fit all when it comes to the ride that you need. Our diverse array of services, including bus routes, door-to-door, and customized trip services, help ensure that we get you where you need to go.
Before You Go
Customer Documents
Useful documents to help you navigate your way through the transit system.
Cancellations/No Shows
Read the UCHRA Public Transportation Policy on cancellations and no-shows.
Grievance
To learn more about grievance/complaint filing and request for reasonable modifications, click here!
Travel Training
Not sure where to start? Travel Training is a great place to begin! With a primary focus of learning to use the UCHRA Public Transportation System, you will have the freedom to go anywhere you want to go.
To participate call 1-833-UCTRIPS
(1-833-828-7477)
Check out the Travel Trainer Brochure for additional information.
Mobility Management
With Mobility Management we look for the right fit for our customers. Through customer feedback, request for modifications, ease of access, and education, we are continually evaluating and adjusting our programs.
To access this service call
1-833-UCTRIPS
(1-833-828-7477)
Non-Discrimination
UCHRA Public Transportation fully endorses the Civil Rights Act. Click to learn more.
Services
Connect Upper Cumberland
Connect Upper Cumberland provides each community with daily intercity bus service on I-40 and I-24 routes into Nashville and Murfreesboro with stops along the route including the Greyhound Bus Station, airport, and other requested destinations.
View the Connect Upper Cumberland route schedules:
Go Upper Cumberland
Go Upper Cumberland provides a deviated fixed-route bus system in Algood, Cookeville, McMinnville, and Crossville; picking up and dropping off passengers at designated points along the route.
To get started, check out the Go Upper Cumberland Ride Guide.
Route Maps:
Job Access Program
The Job Access Program is designed to assist qualifying low‐income individuals with transportation to and from their place of employment. The program also assists with transportation to and from childcare for all eligible dependents.
Any persons wishing to participate in the Job Access program should complete a Job Access Transportation Information Form and provide all necessary eligibility documentation to UCHRA program staff at their county of residence office.
Pick Up Upper Cumberland
Meet our new mobility-on-demand service. Partnering with Routematch Uber Technologies as a part of their mobile app service, users can select Pick Up Upper Cumberland for trips within Cumberland (coming soon) and Putnam counties.
This service is offered Monday-Thursday 6 a.m. – 9 p.m., Friday 6 a.m. – 1 a.m., Saturday 11 a.m. – 1 a.m.
Pick Up Upper Cumberland will only be available on the Uber app during the listed hours of service.
Ride to Recovery
UCHRA Public Transportation’s Ride to Recovery aims to help those who are in early recovery succeed by providing free transportation to desired recovery support services; treatment, meetings, mental health or probation appointments, and other recovery-related activities.
Ride Upper Cumberland
Ride Upper Cumberland offers door-to-door public transportation in each county we serve. Transportation services are customized by each county to address the local needs of residents as they are identified.
For pricing and zones by county, check out the Zone Maps below:
Cannon
Clay
Cumberland
DeKalb
Fentress
Jackson
Macon
Overton
Pickett
Putnam
Smith
Van Buren
Warren
White
Shuttle UC
Shuttle UC provides transit services for corporate events, individual contracts, and after-hours transportation services for groups at a rate of $50 per hour with a minimum of four (4) hours.
To discuss booking a trip, contact us at 1-833-UCTRIPS (1-833-828-7477)
Volunteer
We have multiple volunteer and internship opportunities available throughout the UCHRA Public Transportation program. To see how you can help, call 1-833-UC TRIPS today!
Donate
Tax deductible donations help extend the reach of our services and programs. If you would like to make a donation, please contact us at 1-833-UC TRIPS